The Birches at Harleysville is pleased to announce it has been selected as a "Caring Super Star of 2019" for service excellence in senior living. In consumer ratings and reviews on Caring.com, The Birches earned a 5-star rating (the highest possible score) within the qualification timeframe of Oct. 15, 2017 throught Oct. 15, 2018, while also having a high volume of positive reviews and meeting other criteria for this national honor. There are only two Caring Star 2019 communities in Montgomery County, and The Birches is among 144 Caring Stars communities across the country for 2019.

            This community was named a "Caring Super Star of 2019" for earning the Caring Stars award in three (3) or more years since 2012.

            "We strive daily to provide high-quality care for our residents, and we are honored to be called a Caring Super Star of 2019," said Tracey Aungst, executive director of The Birches at Harleysville. "The positive feedback highlights the great care and commitment our whole team puts into caring for each individual resident. The Birches is a one-of-a-kind community and we deeply appreciate this recognition."

            Online reviews help Americans research and select the best senior care providers for aging or ailing loved ones. In multiple Caring.com research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when narrowing their options among senior living communities in their area, and have relied on these perspectives as much as or more so than in-person recommendations from geriatric professionals or medical personnel.

            Originally launched in January 2012 as the first of its kind, the Caring Stars annual list has become the go-to guide of the best senior living communities nationwide - particularly helpful after families gather for the holidays and discover increased or urgent senior care needs for their elderly parents or grandparents. To be considered for the award, Caring Stars communities met a set of criteria based on ratings and reviews from senior living residents and their family members - with those reviews analyzed by Caring.com staff (rather than computer algorithms) to determine the senior living communities with the best consumer ratings.

            "Congratulations to The Birches at Harleysville for earning such high praise from their residents and residents' family members," said Jim Rosenthal, Caring.com CEO. "Achieving the Caring Super Stars award is a distinction worthy of significant celebration and promotion -- as it speaks volumes about the difference this senior living community is making in serving older adults. We applaud their accomplishment!"

            Some of the positive feedback that led to The Birches being a Caring Super Star of 2019 includes: "The warmth, concern and personalization that was shown during the decision making process has continued through my Mother's transition period;"  and "The Activities Department has had a great influence on me indeed, and all staff are an important part of my life."