The Birches at Arbour Square is pleased to announce it has been selected as a "Caring Super Star of 2017" for service excellence in assisted living and/or memory care, in three or more years since 2012.
In ratings and reviews from family caregivers and cognitively healthy older adults, The Birches earned a 5-star consumer rating (the highest possible score) within the last year, while also having a high volume of positive reviews and meeting other qualifying criteria for this national honor year after year. Nationwide, there are only 67 Caring Super Stars in 2017, so The Birches truly stands out as among the top senior living communities in the country.
"We are thrilled to be receiving this award for the fourth year in a row," said Julie Kline, marketing director. "We are so appreciative of families and residents who are expressing their thoughts about life at The Birches, and we thank everyone for the positive feedback!"
Americans are increasingly seeking insights provided by online reviews to help guide important senior care decisions for aging or ailing loved ones. In multiple Caring.com research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when researching senior living communities, and have relied on these perspectives more so than in-person recommendations from geriatric professionals or medical personnel. Now entering its sixth year, the Caring Stars annual list helps consumers reliably narrow senior living options for their loved ones to the most-acclaimed communities – particularly as they gather for the holidays and discover increased or urgent senior care needs.
"Congratulations to The Birches at Arbour Square for achieving this award after earning accolades from residents and their loved ones on Caring.com," said Karen Cassel, Caring.com CEO. "This important milestone speaks volumes about the positive difference The Birches is making in serving older adults, and we join with the local community in celebrating their accomplishment."
Some of the positive feedback that led to The Birches earning the Caring Super Star 2017 award includes: "The Birches of Arbor Square a lovely, clean and friendly facility. The apartments were very nice. This will definitely be a place that I will talk to my mother about and be on our list when my mother is ready to make that step;" "My father just moved into the Birches at Arbour Square and couldn't be happier. He said the food is good, people are friendly and the staff is always there to help;" and "My mother lived at The Birches at Arbour Square. The staff was great, and the facility was nice."